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... troubleshoot one-off access issues; includes support, guide, and explore Merge ticket ... to contribute to agent and center level data sets, forecasting data ... structure; work directly with Zendesk..
... rapidly growing team of contact center professionals in Bossier City, LA! ... calls in our state-of-the-art contact center while supporting a large federal ... as required by client Complete..
Position Description: Customer Contact Center Supervisor Position Goal: The Supervisor ... Rue Gilt Groupe (RGG) contact center. The team is accountable to ... and provide sales and service support on..
Who we are: Rue Gilt Groupe combines world-class merchandising, technology and marketing to create the most engaging and satisfying online shopping experience available. Each day, 20 million loyal Members turn to ..
... voice applications, chatbots and various call center technology tools that are integrated ... and automation. Deliver IVR application call flows and routing strategies, reusable ... IVR's (Interactive Voice Response)..
Job Information Humana Consumer Experience Lead-Remote in US in New York New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..
... and create additional training to support departmental goals. The role requires ... a trainer role supporting a call center with experience facilitating live as ... or leadership experience in..