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Job Information Humana Claims Research & Resolution Representative 2 (Bilingual - English/Spanish) (Remote) in Albany New York Description The Bilingual Claims Research and Resolution Representative 2 address customer needs which may ..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team. Responsibilities The DMS Sales Manager ... a highly engaged, top- performing..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... is a Fortune 60 market leader in integrated..
Position Description: Customer Contact Center Supervisor Position Goal: The Supervisor ... Goal: The Supervisor leads a team of front-line Associates in the ... Rue Gilt Groupe (RGG) contact center. The..
... a fun, creative, and welcoming team that loves to bring smiles ... assignments identified by Humana leadership team Schedule will be Monday - ... Qualifications 1 years of previous..
Job Information Humana Consumer Experience Lead-Remote in US in Syracuse New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
... and eligibility, claims processing, and call center operations. Investigates and settles claims ... progressive operational experience in a call center or operational environment 5 or ... employee engagement, leading..
... professional will lead the training team to ensure successful facilitation of ... with the Customer Service leadership team to identify and create additional ... standards Leadership responsibility for training..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team Responsibilities Responsibilities The DMS Sales ... a highly engaged, top- performing..
... Ensures consistency in execution across team. Holds team members accountable for following established ... general instructions and with a team 1 - 3 years minimum ... years minimum experience..
... needs. These front-line member contact center advocates strive to provide a ... a resolution on each member call, while still upholding our Perfect ... members in a fast-paced inbound..
... Supervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ... goals. Motivate, coach, and develop call center associates. Handle calls due to ... 1. Motivates and..
... Are you a proven sales leader looking for an opportunity to ... leaders to join our sales team. Responsibilities The Inside Sales Manager ... a highly engaged, top- performing..
Job Information Humana Consumer Experience Lead-Remote in US in Albany New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
... Operations is a proven people leader who specializes in thought leadership ... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of..
... resolution. Work closely with Contact Center leadership to identify and resolve ... years experience working in a call center environment. Previous Workforce Management experience ... Ability to take initiative..
... voice applications, chatbots and various call center technology tools that are integrated ... Work with the service development team, project managers, business analysts, web ... a cross-functional and agile..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality metrics are met. The leader will be proactive in building ... member's journey with Humana...
... results. Oversees and manages the team to complete test execution, test ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... This position will lead a..
Job Information Humana Consumer Experience Lead-Remote in US in New York New York Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works ..