THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
... upholding our commitment to the customer experience through our Operating Principles, ... confidently handling various types of customer inquiries while engaging and building ... engaging and building a consultative..
... the best value. Must be customer-focused individuals, able to communicate effectively ... fits the needs of the customer. Offers assistance to customers for ... unique positive experience for each..
... oriented. You must be a relationship builder, organized and communicate clearly ... questions and collaborate with the Customer Support team triage and address ... will drive resolution on escalated..
... comfortable representing the company in customer-facing engagements.nu00a0nPRIMARY RESPONSIBILITIES:nWE NEVER CLOSE: Position ... and maintain an effective working relationship with all members of the ... standard operating procedures for all..