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About Frontier Communications Frontier® Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its FiOS® and Vantage™ ..
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ResponsibilitiesDesigning, developing and maintaining business intelligence solutions (reporting tools, data repositories, integration with Tibco Spotfire for other business users, etc)Crafting and executing queries upon request for adhoc data requestsPresenting information through ..
Job Description: Frontier Instructors perform a full range of facilitation and support functions related to training and quality assurance to ensure the Customer experience and business objectives are met. This position ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....
Description Responsibilities The Medicare Call Center Representative will assist members in a fast-paced inbound call center environment. You will be responsible for: Processing enrollments, claims, and other related tasks. All associates ..
Description Do you enjoy or want to work from home? Do you love assisting others when they’re in need? Are you looking for valuable experience working for a Fortune 100 company ..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
... Medicaid Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..
Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..
... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... or equivalent. 2 years of customer service. Must be passionate about contributing ... a home office (Satellite..
... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..
... our members and provide excellent service and support. These remote roles ... Disenrollment Call Center Representative addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
