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24

Customer Service Jobs in North Carolina

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Company
**********
Location
Charlotte, NC
Posted Date
Feb 25, 2020
Info Source
Employer  - Full-Time  90  

... our values of respect, integrity, service and excellence, we maintain a ... ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service by answering incoming service requests, via phone, chat, email .....

 
Company
**********
Location
Charlotte, NC
Posted Date
Nov 01, 2020
Info Source
Employer  - Full-Time  90 

Description Do you enjoy or want to work from home? Do you love assisting others when they’re in need? Are you looking for valuable experience working for a Fortune 100 company ..

 
Company
LendingTree, LLC
Location
Charlotte, NC
Posted Date
Dec 06, 2020
Info Source
Employer  - Full-Time  90  

THE POSITION We are Ovation Credit Services, a LendingTree company and we are looking for extraordinary individuals to sell our products and services to prospective clients. We are experiencing incredible growth ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jul 28, 2021
Info Source
Employer  - Full-Time  90  

... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....

 
Company
**********
Location
Charlotte, NC
Posted Date
Jul 29, 2021
Info Source
Employer  - Full-Time  90  

Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jun 11, 2021
Info Source
Employer  - Full-Time  90  

... our members and provide excellent service and support. These remote roles ... Disenrollment Call Center Representative addresses customer needs which may include complex ... it. Escalates unresolved and pending..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
May 11, 2021
Info Source
Employer  - Full-Time  90  

Description The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for ..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Jun 07, 2021
Info Source
Employer  - Full-Time  90  

Description The Contact Center Journey Product Owner enhances the associate experience by architecting experiences and building capabilities that will positively impact our associates. The Contact Center Journey Product Owner works on ..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Aug 26, 2021
Info Source
Employer  - Full-Time  90  

... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....

 
Company
**********
Location
Charlotte, NC
Posted Date
Jul 27, 2021
Info Source
Employer  - Full-Time  90  

... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... for well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which may include complex .....

 
Company
**********
Location
Charlotte, NC
Posted Date
Jul 05, 2021
Info Source
Employer  - Full-Time  90  

... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
May 12, 2021
Info Source
Employer  - Full-Time  90  

... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..

 
Company
**********
Location
Charlotte, NC
Posted Date
Feb 09, 2021
Info Source
Employer  - Full-Time  90  

... Listen actively, while respecting our customer’s time. Serve as the customer’s advocate. Provide an exclusive experience ... an exclusive experience for our customer. Solve Probe appropriately to ensure .....

 
Company
LendingTree, LLC
Location
Charlotte, NC
Posted Date
May 12, 2021
Info Source
Employer  - Full-Time  90  

... credit services with a strong customer service reputation. Ovation Credit Services by ... Retaining clients by providing elite customer service QUALIFICATIONS Bi-lingual in English-Spanish is ... 2 or more..

 
Company
**********
Location
Charlotte, NC
Posted Date
Feb 09, 2021
Info Source
Employer  - Full-Time  90  

... financing needs. Identify and assess customer’s needs to achieve first call ... first call resolution. Track all customer contacts via Salesforce. De-escalate calls ... as needed. Deliver Provide extraordinary..

 
Company
**********
Location
Charlotte, NC
Posted Date
Mar 24, 2021
Info Source
Employer  - Full-Time  90  

... performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all ... mentoring or corrective action, following Customer Care’s performance improvement plan process. ... Supervisory/Management experience required 3 years..

 
Company
**********
Location
Charlotte, NC
Posted Date
Feb 27, 2021
Info Source
Employer  - Full-Time  90  

... performance goals for conversion, quality, customer satisfaction, and efficiency. Lead all ... mentoring or corrective action, following Customer Care’s performance improvement plan process. ... Supervisory/Management experience required 3 years..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jun 06, 2021
Info Source
Employer  - Full-Time  90  

Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..

 
Company
**********
Location
Charlotte, NC
Posted Date
Jun 26, 2023
Info Source
Employer  - Full-Time  90  

... The Supervisor, Inbound Contacts addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically are ... years of call center or..

 
Company
**********
Location
Charlotte, NC
Posted Date
May 26, 2021
Info Source
Employer  - Full-Time  90  

... Medicaid Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..

 
Company
**********
Location
Charlotte, NC
Posted Date
Aug 24, 2021
Info Source
Employer  - Full-Time  90  

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Sep 14, 2021
Info Source
Employer  - Full-Time  90  

... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..

 
Company
Humana Inc.
Location
Charlotte, NC
Posted Date
Jul 17, 2021
Info Source
Employer  - Full-Time  90  

... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..

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