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The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups within ..
Rue Gilt Groupe is looking for a highly collaborative, data-driven Senior Analyst to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface ..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
