THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
Description The Agent Support Representative 2 provides timely ... handle a high volume of inbound phone calls to assist insurance ... pre-enrollment inquiries including the following: agent compliance (contracting, licensing,..
... the resolution to a pending call. Decisions are typically focus on ... Minimum of 1 year of Call Center experience - this is an ... experience - this is..
... rapidly growing team of contact center professionals in Bossier City, LA! ... problem solving skills to manage inbound calls in our state-of-the-art contact ... calls in our state-of-the-art contact..
... of the performance of our call center associates who deal with our ... members. The QA will monitor inbound call and email responses to assess ... in developing, creating..
... Representative 2 works in an inbound call center type of environment, works with ... the resolution to a pending call. Decisions are typically focus on ... 1 year experience..
... real-time contact volume queues for inbound member interactions to ensure service ... are met. Real-time monitoring of agent performance, reporting concerns for on-the-spot ... resolution. Work closely with Contact..