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Description The Inbound Contacts Representative 3 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative ..
Description The Director, Scheduling Call Center Operations represents the company by ... Onboarding, training, and management of call center agents through frontline managers Collaborates ... Accountable for: Overall performance of..
Description The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the ..
... Humana's Health Assessment Program. The call center is responsible for scheduling IHWAs ... with qualifying Humana members. The Call Center Supervisor is responsible for the ... the daily activities..
... Humana Care Coach 1- Social Services-Call Center - Bilingual English/Spanish- Doral, FL ... primarily in a high intensive call center environment. The Care Coach 1 ... monthly metrics such..
... provide feedback to agents, complete call audits, chat support, time amendments, ... Production Leads fall under the call center operations manager/Org, have a direct ... and are embedded within..
... Humana Care Coach 1- Social Services-Call Center - Bilingual English/Spanish - Remote ... primarily in a high intensive call center environment. The Care Coach 1 ... monthly metrics such..
Job Information Humana Compliance (UM) Coordinator 2 in West Palm Beach Florida Description The Compliance (UM) Coordinator 2 conducts and summarizes compliance audits. The Compliance (UM) Coordinator 2 performs varied activities ..
... Humana Care Coach 1- Social Services-Call Center- Bilingual English/Spanish - Sunrise, FL ... primarily in a high intensive call center environment. The Care Coach 1 ... monthly metrics such..
Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Job Information Humana Consumer Experience Lead-Remote in US in Boca Raton Florida Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ..
