THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... via recordings and observations utilizing call monitoring systems; delivers timely feedback ... standards.Collaborates with training group and Call Center Operations Management in monitoring consultant ... adherence, attendance, and compliance..
... You should strongly consider our Call Center Representative opportunity. Responsibilities Take as ... anytime from 7:45 am-8:00 pm. It may be necessary, given the ... simultaneous tasks; and meet..
Description Responsibilities The Medicare Call Center Representative will assist members in ... members in a fast-paced inbound call center environment. You will be responsible ... College degree (Associate's or Bachelor's)..
Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine ..
... way to resolution on each call while providing a perfect call experience. These roles will be ... members in a fast-paced inbound call center environment Records details of inquiries,..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... direction to test manger as it relates to product driven test ... the Enterprise release schedule and..
Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
... pathway to resolution on each call while providing a perfect call experience. These positions are full-time ... of 7:45am and 8:00 pm. It may be necessary, given the .....
Description The Outbound Contacts Representative 3 represents the company by making outbound contacts to members and/or providers regarding a variety of issues. The Outbound Contacts Representative 3 performs advanced administrative/operational/customer support ..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
Description The Supervisor, Care Management Support contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness ..
... well-being Responsibilities The Inbound Customer Service/Call Center Representative addresses customer needs which ... takes action in accordance to it. Escalates unresolved and pending customer ... School Diploma Healthcare experience..
... takes action in accordance to it. Escalates unresolved and pending customer ... the resolution to a pending call. Decisions are typically focus on ... different computer operating systems Previous..
... and professionals, every day. The Call Center Manager has the responsibility and ... quality operation and management of call center operators and clinical nurse advisors. ... affecting the operations..
... customer calls in a fast-paced call center environment and correspondence regarding third ... which of the patient's accounts it applies to. Complies with all ... of incoming calls in..
... We have several new Disenrollment Call Center Representatives openings that will have ... expand and grow!! The Disenrollment Call Center Representative represents Humana by addressing ... inquiries from Medicare..
... and professionals, every day. The Call Center Supervisor acts as a resource ... acts as a resource assisting Call Center Operators with more complex issues, ... affecting the operations..
... 2 works in an inbound call center type of environment, works with ... the resolution to a pending call. Decisions are typically focus on ... 1 year experience in..
... the resolution to a pending call. Decisions are typically focus on ... PROGRAM Required Qualifications - What it Takes to Succeed Minimum of ... Minimum of 1 year of..
