Management Jobs in Massachusetts

Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..

Description The Associate Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Associate Director, Consumer Service Operations requires a solid understanding of how organization ..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Sr. CSR Date: Nov 23, 2022 Location: Remote, US Company: Under Armour Position Summary Under Armour has one mission: to make you better. We have a commitment to innovation that lies ..

Rue Gilt Groupe is looking for a highly collaborative, data-driven Senior Analyst to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations - we surface ..

The Contact Center Agent will answer incoming Contacts from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will ..

... technology requirements. Provide input to management and support teams regarding technology ... regarding technology effectiveness 20% Risk Management and Compliance • Set direction ... Set direction for operational effectiveness/risk..

Opportunity is calling! Answer the call for a new career with Jordan’s furniture. We are looking for motivated, problem solvers to work in our busy customer call center. In this customer ..

Description The Workforce Management Professional 2 applies and integrates ... staffing, learning and development, talent management, diversity and human resource compliance). ... human resource compliance). The Workforce Management Professional 2..

NOW HIRING PART TIME SEASONAL THRU 2/25/22 WITH OPPORTUNITY FOR PERMANENT POSITION. The Contact Center Agent will answer incoming Contacts from customers who want to place orders, respond to inquiries, manage ..

Description The Director, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Director, Consumer Service Operations requires an in-depth understanding of how organization capabilities interrelate ..

Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..

The Role: Business Analyst, Customer Service Tools and Systems This role will be responsible for overall administration and configuration of the Zendesk ticketing system used by CS and other groups within ..

Job Information Humana Nurse Advice Line Telephonic Nurse - RN Compact License States Only in Boston Massachusetts Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and ..

Job Information Humana Supervisor, UM Administration-Remote in Boston Massachusetts Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; ..

Description iCare is seeking a Call Center and Claims Representative to meet the needs of members, potential enrollees and providers by providing a resource by phone to answer inquiries related to ..

The Role: Customer Service (CS) Program Manager The CS Program Manager will be responsible for overall planning, tracking, updating and managing of all programs and projects related to the Customer Service ..

Job Information Humana Nurse Advice Line Telephonic Nurse - Remote- RN Compact License States Only in Boston Massachusetts Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses ..

Important COVID-19 Guidance (for candidates applying to roles in our MA, NY and CA offices): Per Rue Gilt Groupe’s policy, all associates who will work at our MA, NY or CA ..