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Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..
Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..
The Role: The Manager of Content and Delivery is ... of all training within the Customer Service department. This experienced training professional ... hire and ongoing training. The Manager will..
... applying to roles in our MA, NY and CA offices): Per ... who will work at our MA, NY or CA offices must ... any other The Role: The..
Job Information Humana Consumer Experience Lead-Remote in US in Boston Massachusetts Description The Consumer Experience Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on problems ..
... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..
The Role: Customer Service (CS) Program Manager The CS Program Manager will be responsible for overall ... and projects related to the Customer Service organization and act as liaison .....
... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..
... can’t imagine living without. The Customer Service Lead is responsible for supporting ... the leadership and directing the customer service team in all communication channels, ... the direct support..
... to deliver a consistently exceptional customer experience and provide sales and ... experience and provide sales and service support on a range of ... is expected to directly manage..
The Role: Business Analyst, Customer Service Tools and Systems This role ... real-time solutions to users within Customer Service and other internal business areas. ... sets, forecasting data and other..
Description The UM Compliance Letters Specialist/Coordinator 2 contributes to administration of utilization management in the Compliance department. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. ..