THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... for the day-to-day sales, performance management, coaching, and development of aligned ... through daily, weekly, monthly sales management results and accountability; consistently coaching ... proven sales techniques and sales..
Description The Manager, Vendor Management works as liaison between vendors ... and organization. The Manager, Vendor Management works within specific guidelines and ... goals. Responsibilities The Manager, Vendor Management reviews..
... Service Manager position requires strong management experience and skills and demonstrated ... experience in resource planning, vendor management, retention, and quality. DUTIES AND ... Aon Affinity clients. Call Center..
Essential Functions: Oversees assigned staff including but not limited to scheduling, directing, assigning work, and ensuring tasks/projects are completed in a timely manner and adheres to operational standards. Enforces adherence to ..
Description Humana is excited to announce the opening of a brand new contact center in Dublin, Ohio! Humana was awarded a contract to support the Medicaid members in Ohio with its ..
... functionality, workflow and content. Provide project management expertise on various technology, tool ... Customer Service: Build a master project plan (MPP) that will show ... learned post launch Create..
... standards, and policies. Directs workforce management activities and sets performance goals ... trend reporting analysis and metrics management Offers new ideas and suggestions ... 25-200 associates Knowledge of WorkForce..
Description The Manager, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Manager, Inbound Contacts works within specific guidelines and procedures; applies advanced technical knowledge to ..
Description The Vendor Management Lead works as liaison between ... vendors and organization. The Vendor Management Lead works on problems of ... to substantial. Responsibilities The Vendor Management Lead reviews..
Description The Manager, Consumer Service Operations is responsible for the daily activities across multiple service functions area. The Manager, Consumer Service Operations works within specific guidelines and procedures; applies advanced technical ..
Description Role Summary This position requires a strong information-services and call-center manager with outstanding organizational skills to manage the inquiry-response services for several U.S. Department of Health and Human Services (U.S. ..
Description Humana is excited to announce the opening of a brand new contact center in Oklahoma City, OK! Humana was awarded a contract to support the Oklahoma Medicaid population with its ..
... Conviva is seeking a Workforce Management Real-Time Adherence Analyst who is ... adherence, KPIs, etc. The Workforce Management Real-Time Adherence Analyst will be ... adherence to work schedules. Provide..
