THE LARGEST COLLECTION OF CALL CENTER JOBS ON EARTH
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... of customer experience to the senior leaders and front-line staff Identify, ... market intelligence regarding customer care/contact center trends, industry regulations, and operational ... 10 years of customer-facing and/or..
Description The Contact Center Journey Product Owner enhances the ... impact our associates. The Contact Center Journey Product Owner works on ... Owner to shape Humana's Contact Center Associate Technology..
... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and call out any changes to the ... are tracked and communicated to..
... The Director of the National Call Center/evendor channel is responsible and accountable ... quality growth as established by Senior Leadership. The leader will be ... In addition, the Leader..
