Project Manager Jobs description
A project manager in a call center is responsible for successful running of one or more projects in the area of customer service, sales, marketing etc. The typical duties of a project manager include supervising a team of call center representatives, hiring new call center representatives, training representatives, evaluating their performance, giving feedbacks, running periodic campaigns, handling escalated calls from call center representatives, participating or giving inputs in preparation of training manuals and policy formulation, and performing other tasks that may arise in performing the above activities. A project manager typically reports to the call center director.A project manager should have a associate's degree or a bachelor's degree. Several years of progressively responsible experience in a call center environment is essential for a project manager position. Excellent customer service skills are a key trait for this position. Familiarity with MS Word and Excel is essential.
|
 |
|
Search related to : Project Manager Jobs
| Related Jobs | |
| RSS Job Feed | 0 Matches |
| No result found. |
|
Search more Project Manager Jobs |
Testimonial of the Week
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
- Joseph L New York, NY
Sign Up now
Only CallCenterCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.
- We have more jobs than any other job board.
- We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
- We collect jobs from more than 4,429,376 websites and post them on our site.
- We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.
