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... to small, medium, and enterprise businesses.Manager – Call Center AnalyticsThe Call ... Center AnalyticsThe Call Center Analytics Manager is responsible for providing statistical ... Sales Analytics & ReportingManage sales..
Description The Supervisor, UM Administration contributes to administration of utilization management. The Supervisor, UM Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to ..
Description The Supervisor, Inbound Contacts represents the company by addressing incoming telephone, digital, or written inquiries. The Supervisor, Inbound Contacts works within thorough, prescribed guidelines and procedures; uses independent judgment requiring ..
... Consumer Lead Strategy and Sales Manager and is responsible for making ... client relationships by performing a financial review, offering financial advice, and selling products and ... deepen client..
Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., ..
Job Summary This position is responsible for improving the quality of service that is provided to the customer. The incumbent monitors representative contacts to identify inefficiencies and reduce customer resolution time. ..
My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 2nd ..
Position Summary The IVR Developer is responsible for the design and implementation of sophisticated natural language voice applications, chatbots and various call center technology tools that are integrated with our backend ..
Director Call Center Operations DaBella is dedicated to investing in the next generation of leaders while on a fast-paced mission to enhance home improvement services in the United States. With multiple ..
... database queries, conversations, research) and analysis. Frequent coordination with peers and ... planning, scheduling, intraday execution, and analysis work. 10% - Perform ad ... 10% - Perform ad hoc..
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