Human Resources Jobs description
The various human resources management positions in a call center environment include positions like human resources executive, human resources manager, human resources associate, human resources intern, HR executive, human resources assistant, human resources representative, recruitment consultant, and recruitments manager. The specific duties of a typical human resources role may include supervising call center executives, motivating call center executives, assisting in the recruitment of call center executives, training and development of call center executives, handling the grievances that call center executives may have, providing soft skills training, and designing training programs and training manuals for call center executives. A human resources executive typically reports to an HR manager.A human resources executive should have an associate's degree or a bachelor's degree. An MBA in human resources management may be required. Prior experience in this field may be advantageous. Excellent listening skills are necessary for a similar role.
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